Ask AI - Security & Privacy
Ask AI is a secure, multi-tenant AI assistant that provides engineering insights while maintaining the highest standards of data privacy and security. This document explains how your data is protected and why it never leaves your control.
🔒 Core Security Principles
1. Metadata-Only Processing
Our system never accesses your raw business data. Instead, it works exclusively with:
API endpoint definitions and schemas
Aggregated metrics and performance statistics
Configuration settings and integration status
Usage patterns and trend data
What this means: Your source code, customer data, proprietary algorithms, and sensitive business information remain completely private and are never processed by our AI.
2. Complete Multi-Tenant Isolation
Every organization's data is completely segregated from others through:
Secure Authentication: Industry-standard token-based authentication ensures only authorized users can access their organization's data
Isolated Sessions: Each user interaction is contained within their organization's secure boundary
Separate Processing: Your data never mixes with other customers' information
3. Zero Data Persistence
Temporary Processing: Data is processed only during your active session
Automatic Cleanup: All session data is automatically removed after processing
🏗️ How Your Data Flows Through Our System
Step-by-Step Data Protection:
Authentication: Your request is authenticated and linked to your organization
Context Isolation: A secure, organization-specific session is created
Metadata Extraction: Only pre-approved metadata is accessed from your APIs
AI Processing: The AI processes structured queries about your metadata - never raw data
Response Filtering: All technical IDs and internal references are removed from responses
Session Cleanup: All temporary data is automatically deleted
📊 What Data We Process vs. What We Don't
✅ Data That IS Processed:
API Metadata: Endpoint paths, HTTP methods, response schemas
Performance Metrics: Delivery and Code Health metrices
Usage Statistics: Trend patterns, configuration states
Team Configuration: Team settings, integration status, feature flags
❌ Data That is NEVER Processed:
Raw source code or repository contents
Private API response payloads containing business logic
Credentials, passwords, or authentication secrets
Proprietary algorithms or intellectual property
🛡️ Multi-Tenant Security Architecture
Organization-Level Protection
Each organization operates in complete isolation:
Secure Boundaries: Your organization's data is processed in a completely separate context
Access Controls: Only users from your organization can access your data
Session Isolation: Each user session is scoped to their specific organization
Authentication & Authorization
Token-Based Security: Secure authentication tokens ensure only authorized access
User Verification: Each request is validated against your organization's user list
Permission Scoping: Users can only access data they're authorized to see
Request Isolation: Each request creates its own secure processing context
🔄 Real-Time Processing Model
Our system operates on a real-time, ephemeral processing model:
Request Received: Your query arrives with secure authentication
Temporary Session: A secure session is created for this single interaction
Metadata Access: Only approved metadata is accessed from your systems
AI Processing: Structured insights are generated from metadata only
Response Delivered: Filtered, secure response is sent back to you
Cleanup: All temporary data is immediately deleted
Result: No persistent storage of your data, complete privacy, and zero data retention risks.
🌐 Infrastructure Security
Enterprise-Grade Infrastructure
HTTPS Encryption: All communications are encrypted in transit
Secure Cloud Platform: Deployed on enterprise-grade cloud infrastructure
Access Controls: Strict IAM-based access management
Network Isolation: Private networking with security groups and firewalls
Automatic Updates: Regular security patches and updates
Database Security
Encrypted Connections: All database communications use SSL/TLS encryption
Connection Pooling: Secure, isolated connection management
Access Restrictions: Database access limited to authorized services only
Regular Backups: Secure backup procedures with encryption at rest
📋 Compliance & Standards
Privacy Compliance
✅ GDPR Compliant: Minimal data processing, user consent, right to erasure ✅ SOC 2 Principles: Security, availability, confidentiality controls ✅ Data Minimization: Only essential metadata is processed ✅ Transparency: Clear documentation of all data handling practices
Security Standards
✅ Industry Authentication: Standard token-based authentication ✅ Encrypted Transit: HTTPS/TLS for all communications ✅ Audit Logging: Comprehensive security event monitoring ✅ Access Controls: Role-based permissions and authorization
🚀 Why This Architecture Protects You
Complete Data Sovereignty
Your sensitive business data never leaves your systems
Only metadata flows through our secure processing pipeline
No risk of data leaks or unauthorized access to proprietary information
Zero Persistence Risk
No business insights retained
Temporary processing only during active sessions
Automatic cleanup after each interaction
Multi-Tenant Isolation
Complete separation between organizations
No possibility of data cross-contamination
Secure boundaries enforced at every level
Independent processing contexts
Questions About Security?
We understand that data security is paramount for engineering organizations. If you have specific security questions or would like to discuss our architecture in more detail, please reach out at support@typoapp.io.
This documentation reflects our commitment to maintaining the highest standards of data protection and privacy. Our security practices are continuously audited and updated to ensure your data remains secure.
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