Ticket Cycle Time
Ticket Cycle Time measures the average time it takes for a ticket to move from the "In Progress" status to the "Done" status. It is a key metric in DevOps that represents the efficiency of your engineering workflow and the speed of your delivery.
How Typo Calculates Ticket Cycle Time
1. Data Sources
Typo gathers data from your integrated tools to provide an accurate and comprehensive view of your team's cycle time.
Issue Tracker (e.g., Jira, Linear): Provides critical data on issue types, status history, and timestamps.
Custom Fields: Allows for filtering and analysis based on custom categories (e.g., "Developer," "Team name").
2. Calculation Logic
Typo calculates the time from the moment a ticket enters the "In Progress" state until it is marked as "Done".
Cycle Time View in Typo
Typo’s dashboard provides a granular, visual representation of your team's cycle time, allowing you to track trends and identify bottlenecks.
1. Cycle Time
Overall Cycle Time: Displays the average cycle time for all completed tickets in the selected date range along with the count of tickets.
Cycle Time States:
Shows the current status of all the tickets in the selected project & date range. along with the Visualization of the average time spent in each stage (e.g., Coding, Review, Merge).
2. Completed Tickets Table
The table provides a detailed, searchable view of every completed ticket, including:
Title
Issue Type
Developer
Cycle Time
Start Date (first moved to "In Progress")
End Date (first moved to "Done")
Linked PRs
Status
How to Use This Data
By analyzing your Issue Cycle Time and its sub-stages, you can:
Identify Bottlenecks: Pinpoint specific stages where tickets are getting stuck.
Optimize Workflow: Make data-driven decisions to improve your team's efficiency.
Improve Planning: Use historical data to create more accurate estimates for future projects.
Communicate Effectively: Share a clear, visual representation of your team's delivery performance with stakeholders.
Last updated